Granite City Electric 90-Day Guarantee. Granite City Electric has a 90-Day Money Back Guarantee (see Return Requirements below). Here is our guarantee to you: during the first ninety days after your purchase, if you are not completely satisfied, return the purchase and we will exchange it for a new one or refund your money (minus shipping charges). We offer our 90-day money back guarantee on returns or exchanges, except for special orders. Please note: returns are subject to a 30% restocking fee and special order items are not returnable.
- Items must be returned within 90 days of purchase.
- All returns require proof of purchase.
- Returned products must be in original condition in its packaging. Items that have been installed are not eligible for return.
- All shipping costs are the customer's responsibility on returned items. Shipping costs will not be refunded on returns.
- Misused items will be returned to the sender at the senders cost.
- All returns should be sent using a prepaid, insured, traceable shipping method using a Proof of Delivery system (signature required). Granite City Electric is not responsible for and will not give credit, in cases of lost or damaged items.
- A 30% restocking fee will be applied.
Granite City Electric
Attn: Website Returns (ORDER #)
19 Quincy Ave
Quincy, Ma 02169